Last updated: 29 October 2026
Aven Store ships to the United Kingdom and most European Union countries. The destinations available for your address, delivery options and charges are shown at checkout.
Order processing
Orders are usually processed within 1–3 business days, Monday to Friday. Processing may take longer during public holidays or peak periods.
Dispatch and delivery estimates
Orders are fulfilled through our partner warehouses, mainly in China. Delivery usually takes 2–4 weeks after dispatch, depending on destination, carrier and customs processing. These are estimates, not guaranteed delivery dates.
Shipping charges
Available delivery methods and charges are shown at checkout before payment is completed. Any taxes or charges collected by Aven Store are also shown at checkout.
Import taxes and customs
Depending on your destination, import VAT, customs duties or carrier handling charges may apply. Customs authorities or the carrier may collect charges that are not collected by us at checkout.
Tracking and delivery issues
Where tracking is available, we send the tracking details by email after dispatch. Tracking may take time to become active. If your order has not arrived within 30 days after dispatch, contact us at atendimentofitmode@gmail.com; you are eligible for a full refund under our delivery promise.
Please check that your delivery address is complete and accurate at checkout. Contact us as soon as possible if you notice an error.